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  • Frequently Asked Questions

    Website and Ordering

    To offer the best possible end product, all of our personalised movie posters are created by hand by our design team.

    After placing your order you will receive a high resolution digital proof of your poster for your approval prior to printing. Proofs are sent within 48 hours and we offer unlimited revisions until you are happy, as part of our 'Smiles Guaranteed' Promise.

    This means that we cannot offer a live preview prior to ordering.

    The higher the resolution the better. The minimum image size in pixels is 1000px across (1.3 megapixels).

    Photos taken on mobile phones work perfectly and are used for a vast majority of our posters.

    See our Photo Tips page for more information.

    We offer three sizes of poster.

    Regular: 50x70cm (20x28 inches)

    Small: 30x40cm (12x16 inches)

    X-Large:70cmx100cm (28x40 inches)

    For more details and a visualisation of the sizes, please visit our Poster Size Guide

    If you need a specific size, we can arrange this. Please e-mail info@intheposter.com prior to ordering.

    We take great pride in offering a high quality products that will make our customers smile.

    For that reason, we've created a 'Smiles Guaranteed' promise.

    Our promise to you:

    - We always send a digital proof of your high resolution poster before it is printed, for your approval.

    - If you are not happy with your digital proof poster then our team will endeavour to amend the poster until you are completely happy.

    - If you are still not happy for any reason, then we will process a full refund prior to your poster being printed.

    Shop in confidence. Smiles Guaranteed.

    Printing and Delivery

    We are happy to confirm that delivery is offered FREE for all orders regardless of value or destination.

    We ship worldwide. We are delighted to confirm that shipping is always FREE with every order regardless of size and with no coupon code required.

    One your order is placed you will receive a digital proof of your poster within 48 hours.

    Once you approve your digital proof we will ship your prints/frames with an average shipping time of 3-6 business days.


    We accept payment through Apple Pay, Google Pay and Shop Pay, in addition to the following cards: Visa, AMEX, Mastercard and Maestro.

    Payments via paypal will be in USD.

    We accept payment in the following currencies: USD, CAD, GBP, EUR, AUD, JPY.


    Creating your own film poster is easy. Just browse our designs, upload your own image and fill out your text. We'll then e-mail you a preview of your personalized movie poster design within 48 hours. Once approved, we'll then ship your poster to you with average delivery time of 3-5 business days.

    Yes we can. We have created many entirely one of a kind designs. Simply e-mail info@intheposter.com with a brief description of what you would like and our team will get back to you to arrange this.

    Perhaps you have an extra special event coming up, or your loved one likes a particular movie? We can create a bespoke movie poster to meet your needs.

    Our movie posters are all designed by hand designed.

    We make your movie poster just like professional movie studios make theirs. We use cutting edge design tools to remove the background of your photo and blend it into the movie poster design.

    Yes! All of our designs work with your pet photos as well as for humans.

    If you need any help with ordering or have further questions, please contact us at info@intheposter.com.

    Of course! Our custom film posters make perfect additions to company events. They are the perfect talking point to break the ice and double up as a great gift that employees can take home.

    We've worked with numerous companies to create leaving gifts, corporate event posters and company party decorations.