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Frequently Asked Questions

Website and Ordering

To offer the best possible end product, all of our personalised movie posters are created by hand by our design team.

After placing your order you will receive a high resolution digital proof of your poster for your approval prior to printing. Proofs are sent within 48 hours and we offer unlimited revisions until you are happy, as part of our 'Smiles Guaranteed' Promise.

This means that we cannot offer a live preview prior to ordering.

The higher the resolution the better. The minimum image size in pixels is 1000px across (1.3 megapixels).

Photos taken on mobile phones work perfectly and are used for a vast majority of our posters.

See our Photo Tips page for more information.

We offer two sizes of poster.

Regular: 50x70cm (20x28 inches)

Small: 30x40cm (12x16 inches)

For more details and a visualisation of the sizes, please visit our Poster Size Guide

We take great pride in offering a high quality products that will make our customers smile.

For that reason, we've created a 'Smiles Guaranteed' promise.

Our promise to you:

- We always send a digital proof of your high resolution poster before it is printed, for your approval.

- If you are not happy with your digital proof poster then our team will endeavour to amend the poster until you are completely happy.

- If you are still not happy for any reason, then we will process a full refund prior to your poster being printed.

Shop in confidence. Smiles Guaranteed.

You can contact us through our Contact Us page or email us directly at info@intheposter.com and a member of our Customer Service staff will answer your query.

We are always excited to hear from you and suggestions and feedback are always welcome.

PRINTING AND DELIVERY

We are happy to confirm that delivery is offered FREE for all orders regardless of value or destination.

We ship worldwide. We are delighted to confirm that shipping is always FREE with every order regardless of size and with no coupon code required.

One your order is placed you will receive a digital proof of your poster within 48 hours.

Once you approve your digital proof we will ship your prints/frames with an average shipping time of 3-6 business days.

Payment

We accept payment through Apple Pay, Google Pay and Shop Pay, in addition to the following cards: Visa, AMEX, Mastercard and Maestro.

Payments via paypal will be in USD.

We accept payment in the following currencies: USD, CAD, GBP, EUR, AUD, JPY.